Set up email signatures Live

Create a structured signature for each connected email account, pick a layout, and control whether it appears on campaign sends, inbox replies, or both.

Updated 2 min readMaintained by Landing Zone

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An email signature tells recipients who you are and how to reach you — and for commercial email, it's where your physical mailing address belongs. In Landing Zone, each connected email account has its own signature built from structured fields, so you get a clean, consistent result without writing any HTML.

Before you start

  • A connected email account — see Configure email.
  • Your details ready to enter: name, title, company, phone, website, email, and your physical mailing address.

Steps

  1. Open Settings → Email accounts. Signatures are managed per email account. You can also edit a signature from the inbox sidebar while working in Inboxes, without leaving a conversation.
  2. Select the account whose signature you want to create or edit.
  3. Fill in the structured fields. Name, title, company, phone, website, email, and physical mailing address. Landing Zone builds the signature from these fields — you don't write markup, and every value is HTML-escaped for safety, so pasted code renders as plain text instead of executing.
  4. Include your physical mailing address for commercial email. Recipients of commercial email generally expect a real mailing address and a working unsubscribe option; batch emails already include a one-click unsubscribe link, and the address field completes the picture.
  5. Pick a layout. Choose simple, with-line, or compact, and turn the optional divider on or off to match your style.
  6. Set the default signature for the account. The default is what gets used when the account's signature is called for.
  7. Choose where the signature applies. Separate toggles control campaign sends and inbox replies independently — you can sign batch email but keep quick replies unsigned, or the reverse.
  8. Add the {{signature}} token to your email templates where the signature should appear. At send time, the sending account's signature is inserted at that spot — see Create templates.
  9. Preview a template that uses the token to confirm placement before your next batch.

How signatures behave in replies and threads

The inbox-replies toggle controls whether your signature is appended when you answer from Inboxes. Turn it off and replies go out without a signature; turn it on and every reply carries it. Messages already sent keep whatever they were sent with — changing the signature or toggles affects future sends only.

Limitations

  • No image or logo upload, and no free-form HTML. Signatures are built from structured fields only.
  • Field values are HTML-escaped. Markup pasted into a field appears as literal text in the signature rather than styled content.
  • Avoid duplicate signatures: if your template body contains a typed-out signature and the {{signature}} token, recipients see both. Use the token and keep the signature out of the template body.
  • For commercial email, include your physical mailing address in the signature and rely on the built-in one-click unsubscribe on batch sends — see Email outreach for the fuller picture.
  • If a signature looks broken in received mail, see Signature formatting issues.

Frequently asked questions

Can each teammate have their own signature?

Signatures belong to connected email accounts, not to users. Each account has its own signature and default, so sends from different accounts carry different signatures.

Can I use one signature for campaigns and none on replies?

Yes. Campaign sends and inbox replies have separate toggles, so you can enable the signature for one, both, or neither.

Where can I edit my signature without leaving the inbox?

The inbox sidebar lets you edit the signature for the account you're working in, in addition to Settings → Email accounts.