Fix issues fast
Troubleshooting & Support
Something not working the way you expect? Start with the page that matches the problem. Each page lists the most common causes first, with the exact places in the app to check.
Email delivery issuesWhat to check when email batches bounce, get blocked, or land in spam folders.SMS delivery issuesWhat to check when text messages aren't delivered or contacts are excluded from an SMS batch.Calling issuesWhat to check when click-to-call doesn't connect, inbound calls don't ring, or voicemail isn't captured.Signature formatting issuesWhat to check when email signatures appear twice, go missing, or don't look the way you expect.Billing and credit issuesWhat to check when a payment fails, credits look wrong, or a plan change isn't showing up.Contact supportHow to reach Landing Zone support and what to include so your issue gets resolved faster.