Glossary · Landing Zone Learn

A2P 10DLC: Application-to-Person messaging sent from standard 10-digit phone numbers. Registering this messaging helps mobile carriers identify the business behind the texts. Learn more
Add a Property: Attaching a property record to a contact in Landing Zone. Learn more
Additional Property: Another property associated with a contact, beyond their primary one. Learn more
Additional Property Info: Extra details about a property attached to a contact, such as characteristics and recent activity. Learn more
Advanced Instant Lookup: An Intelligence action that resolves a property and its owner's identity from an address or parcel number. Learn more
Audit history: Immutable records of compliance, messaging, calling, and billing events in your workspace. Learn more
Batch: Sending one message to many contacts as a single coordinated, reviewable send. Learn more
Campaign: An organized outreach effort that groups related batches, contacts, and results. Learn more
Comparable Properties: Properties similar to a given one, useful for adding context to a record.
Consent: Permission a contact has given to be contacted. Consent is the foundation of responsible outreach. Learn more
Cooldown (30-day SMS): A product control that excludes contacts texted within the last 30 days from new SMS sends unless they replied. Learn more
Credits: The unit that meters Intelligence actions such as lookups, skip tracing, and verification. Email and SMS sending do not use credits. Learn more
DNC (Do Not Call): Lists and policies intended to prevent unwanted contact. DNC screening checks numbers against your suppression data and imported lists before you reach out. Learn more
Email verification: Checking that an email address is valid and likely to be deliverable. Learn more
Intelligence: Landing Zone's umbrella for premium data actions: property search, owner lookup, business lookup, skip tracing, screening, and verification. Learn more
Known-litigator screening: Screening contacts against known-litigator lists so hits are suppressed from texting and calling. Learn more
Line type: Whether a phone number is mobile, landline, VoIP, or unknown. The type affects deliverability and how you can reach it. Learn more
List: A saved audience of contacts, usually created from an import or a selection, used to target batches. Learn more
Opt-out / STOP keyword: A reply such as STOP that asks a business to stop texting a contact. Landing Zone recognizes standard opt-out replies and stops messaging that contact. Learn more
Phone verification: Checking a phone number's line type and carrier before you message or call it. Learn more
Property Owner Lookup: Finding who owns a property and bringing that record into your contacts. Learn more
Quiet hours: Times of day when outreach is paused so you avoid contacting people too early or too late, in the contact's local time. Learn more
Recent Transfers: Recent ownership changes for properties in an area.
Ringless voicemail: Delivering a recorded message to a voicemail box without a conventional ringing call; also called a voicemail drop. Coming soon in Landing Zone. Learn more
SIM: Sending messages from a number tied to a physical mobile SIM, which works differently from carrier-registered A2P sending. Learn more
Skip trace: Researching additional contact details for a person, such as phone numbers and emails, to help you reach them. Learn more
Spin syntax: Template syntax that produces message variants so batch messages are not all identical. Learn more
Suppression list: The workspace-wide list of contacts who must not be texted or called — from opt-outs, complaints, screening hits, or manual additions. Learn more
Template: A reusable email or SMS message with merge fields, used as the starting point for batches. Learn more
Toll-free verification: A review process for sending business messages from a toll-free number so carriers recognize the sender. Learn more
Trust Center: The Landing Zone settings screen that tracks your A2P 10DLC registration status and gates SMS sending on approval. Learn more
Unified inbox: One queue for SMS and email replies across all your numbers and connected email accounts. Learn more
Workspace: Your Landing Zone account tenant — the container for your contacts, numbers, batches, team members, and billing. Learn more