How it works

Product Education

These pages explain how each part of Landing Zone works — Intelligence, lists and imports, batches and campaigns, the unified inbox, the CRM, verification, screening, analytics, and account features — so you can decide when and how to use them.

IntelligenceAn overview of Landing Zone's premium data tools — Property Search, lookups, Skip Trace, screening, and verification — all metered in credits.Property IntelligenceHow Landing Zone's property dataset supports geographic search, property records, and owner identity — and how that data reaches your contacts.Business IntelligenceWhat Advanced Business Lookup is designed to do — business search and business-owner discovery — and where the feature stands today.Geographic prospectingHow Property Search turns a geography — city, ZIP codes, or counties — into a purchasable dataset of properties, with a free estimate first.Property recordsWhat a Landing Zone property record contains — ownership, parcel, and address details, plus transfer context like Recent Transfers and Comparable Properties.Business recordsWhat a business record in Landing Zone is intended to contain once Advanced Business Lookup is enabled.Owner recordsHow Landing Zone resolves owner identity for a property, what a lookup returns and does not return, and why mailing and situs addresses differ.Contact enrichmentHow Landing Zone fills in and confirms contact data — skip tracing for phones and emails, property enrichment, and verification — as one data-quality workflow.Skip tracingWhat skip tracing is, how Landing Zone's Skip Trace matches records to phones and emails, what it costs, and why results need verification before outreach.Phone verificationHow Landing Zone's line-type intelligence classifies numbers as mobile, landline, VoIP, or unknown — and how batch eligibility uses the result.Phone number typesWhat mobile, landline, VoIP, unknown, and toll-free classifications mean for SMS deliverability and calling.Email verificationHow Landing Zone checks email addresses — domain and MX checks always, mailbox-level verification where enabled — at 1 credit per 10 addresses.ListsHow lists work as reusable audiences in Landing Zone, and how they connect imports, tags, and batches.Tags and segmentsHow tags segment your contacts in Landing Zone — bulk tagging, filtering by tags and lists, and targeting batches with both.ImportsThe Landing Zone import pipeline — upload, sample preview, column mapping, opt-in consent capture, and screening — with dropped rows counted and reported.BatchesHow every Landing Zone send moves from draft to preview to an approved batch — and the controls you have before, during, and after sending.Email campaignsHow email outreach works in Landing Zone — connected accounts, templates with merge fields and spin syntax, signatures, tracking, and one-click unsubscribe.SMS campaignsHow SMS outreach works in Landing Zone — registered numbers, the eligibility pipeline that screens every batch, and automatic opt-out handling.CallingHow calling works in Landing Zone — outbound click-to-call that bridges your own phone, inbound forwarding with voicemail, and compliance checks on every call.Unified inboxOne queue for every SMS and email conversation — reply, assign, set status, and record dispositions across all your numbers and connected accounts.CRMHow Landing Zone contact records work — fields and custom fields, tags, linked properties, notes, consent status, and outreach history in one place.TemplatesHow Landing Zone templates work — email and SMS in one library, merge fields, spin syntax variants, previews, the signature token, and performance stats.Email signaturesHow Landing Zone's structured email signatures work — field-based content, layout options, per-account defaults, campaign and reply toggles, and safe rendering.Follow-ups and automationsWhat Landing Zone automations do today — Daily Email Outreach and Daily SMS Outreach drafts that wait for your approval — and what is planned next.Inbound AIInbound AI — planned AI assistance for handling inbound replies in Landing Zone — is not live yet.Outbound AIOutbound AI — planned AI assistance for outbound outreach in Landing Zone — is not live yet.Dashboard analyticsWhat the Landing Zone Dashboard shows today — stat cards, channel breakdowns, and per-batch drill-downs — and which analytics are planned.Credits and billingHow Landing Zone credits meter Intelligence actions, how included and purchased credits differ, and where to manage balances, plans, and invoices.Screening and suppressionHow DNC & Litigator Scrub screening and the workspace suppression list work together to keep risky numbers out of SMS and calls.Audit historyLanding Zone records immutable audit entries across compliance, messaging, calling, billing, and outreach — what is captured and why it matters.Trial behaviorWhat to expect during the 7-day Landing Zone trial — full platform access, 20 trial credits, automatic conversion, and the registrations you still need.Account settingsA tour of the Settings area in Landing Zone — where billing, credits, members, numbers, email accounts, deliverability, and integrations live.Workspaces and teamsHow workspaces scope everything you do in Landing Zone, and how Owner, Admin, and Agent roles control what each member can do.