Data accuracy limitations
Why property, owner, and contact data can be outdated or wrong, what that means for outreach, and how to reduce the risk.
The property, owner, and contact data you work with in Landing Zone comes from public records and third-party data sources. That data is useful — and it can be outdated, incomplete, or simply wrong. Treat every record as a lead to confirm, not a fact.
Why records go wrong
- Data ages. Properties sell, owners move, phone numbers get reassigned to new people. Public records and the sources built on them lag behind reality.
- Records are incomplete. Not every record carries every field, and gaps are sometimes filled by matching across sources.
- Matching is imperfect. Connecting a person to a property, and a phone number to that person, is an inference. Inferences sometimes land on the wrong person.
Verification narrows the problem but does not remove it. Phone verification classifies a number's line type and carrier; email verification checks that an address can receive mail. Neither confirms that the person on the other end is the owner you researched.
What inaccuracy means for your outreach
The main consequence is wrong-party contact: reaching someone who has no connection to the property or deal — including a stranger who inherited a reassigned phone number. That is a bad experience for them, wasted effort for you, and a real source of risk: consent and do-not-call protections attach to the person you actually reach, not the person you meant to reach.
How to reduce the risk
- Verify before you send. Run phone verification and email verification so you at least know a number's line type and whether an address is deliverable.
- Screen before you contact. Run DNC & Litigator Scrub so stale data doesn't walk you into a suppressed or flagged number.
- Honor "wrong number" replies immediately. When someone says you have the wrong person, believe them: suppress the number via the suppression list and do not retry it.
- Keep your CRM current. Correct records as you learn, so the same bad data doesn't resurface in the next campaign.
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